Service quality in the public sector: the case of the Citizen's Service Centers (CSCs) of Greece
Chatzoglou, Prodromos, Chatzoudes, Dimitrios, Vraimaki, Eftichia, Diamantidis, AnastasiosVolume:
62
Language:
english
Journal:
International Journal of Productivity and Performance Management
DOI:
10.1108/ijppm-12-2012-0140
Date:
July, 2013
File:
PDF, 143 KB
english, 2013