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[IEEE 2010 International Conference on Intelligent Computation Technology and Automation (ICICTA) - Changsha, China (2010.05.11-2010.05.12)] 2010 International Conference on Intelligent Computation Technology and Automation - The Research of Customer Knowledge Management in CRM
Wang, Hualin, Yu, ZhongdongYear:
2010
Language:
english
DOI:
10.1109/icicta.2010.445
File:
PDF, 143 KB
english, 2010