Financial service sector performance measurement model: AHP sensitivity analysis and balanced scorecard approach
Wu, Cheng-Ru, Lin, Chin-Tsai, Tsai, Pei-HsuanVolume:
31
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642060902852908
Date:
April, 2011
File:
PDF, 367 KB
english, 2011