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Preliminary research on customer satisfaction models in Taiwan: A case study from the automobile industry
Shao-I Chiu, Ching-Chan Cheng, Tieh-Min Yen, Hsiu-Yuan HuVolume:
38
Year:
2011
Language:
english
Pages:
8
DOI:
10.1016/j.eswa.2011.01.172
File:
PDF, 525 KB
english, 2011