[IEEE 2010 Second International Conference on Information,...

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[IEEE 2010 Second International Conference on Information, Process, and Knowledge Management (eKNOW) - Saint Maarten, Netherland Antilles (2010.02.10-2010.02.15)] 2010 Second International Conference on Information, Process, and Knowledge Management - Identifying Knowledge Management Challenges in a Service Desk: A Case Study

Jäntti, Marko, Kalliokoski, Jaakko
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Year:
2010
Language:
english
DOI:
10.1109/eknow.2010.20
File:
PDF, 269 KB
english, 2010
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