Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry
Mozer, M.C., Wolniewicz, R., Grimes, D.B., Johnson, E., Kaushansky, H.Volume:
11
Language:
english
Journal:
IEEE Transactions on Neural Networks
DOI:
10.1109/72.846740
Date:
May, 2000
File:
PDF, 190 KB
english, 2000