An action-oriented approach to quality management...

Total Quality Management 2001 / 03 Vol. 12; Iss. 2

An action-oriented approach to quality management self-assessment in small and medium-sized enterprises

Sturkenboom, Jorn, Van Der Wiele, Ton, Brown, Alan
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Volume:
12
Language:
english
Journal:
Total Quality Management
DOI:
10.1080/09544120120011451
Date:
March, 2001
File:
PDF, 218 KB
english, 2001
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