The Effect of Relational Exchange Between the Service Provider and the Customer on the Customer's Perception of Value
Keith, Janet E., Lee, Dong-Jin, Leem, Renée GravoisVolume:
3
Language:
english
Journal:
Journal of Relationship Marketing
DOI:
10.1300/J366v03n01_02
Date:
June, 2004
File:
PDF, 730 KB
english, 2004