[IEEE 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics (SOLI) - Chicago, IL, USA (2009.07.22-2009.07.24)] 2009 IEEE/INFORMS International Conference on Service Operations, Logistics and Informatics - The pursuit of value co-creation: Engineering service applications to achieve customer satisfaction
Rankin, Yolanda A., Boyette, Neil H., Cheng, Isaac K., Krishna, VikasYear:
2009
Language:
english
DOI:
10.1109/soli.2009.5203897
File:
PDF, 3.06 MB
english, 2009