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[IEEE 2009 Third Asia International Conference on Modelling & Simulation - Bundang, Bali, Indonesia (2009.05.25-2009.05.29)] 2009 Third Asia International Conference on Modelling & Simulation - Agent Based Model for Call Centers Using Knowledge Management
Peyravi, Farzad, Keshavarzi, AminYear:
2009
Language:
english
DOI:
10.1109/ams.2009.147
File:
PDF, 273 KB
english, 2009