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[IEEE 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing (WiCOM) - Dalian, China (2008.10.12-2008.10.14)] 2008 4th International Conference on Wireless Communications, Networking and Mobile Computing - Developing a Customer Satisfaction Index Based on the Cognitive Structure of Customers
Li, Yi, Ma, Qinhai, Zhang, YuexianYear:
2008
Language:
english
DOI:
10.1109/wicom.2008.2007
File:
PDF, 90 KB
english, 2008