The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-Mail Environments
Barrett, Felicia A.Volume:
18
Language:
english
Journal:
Journal of Interlibrary Loan,Document Delivery & Electronic Reserve
DOI:
10.1080/10723030802182115
Date:
September, 2008
File:
PDF, 51 KB
english, 2008