The effects of customer voice on hotel performance
Assaf, A. George, Josiassen, Alexander, Knežević Cvelbar, Ljubica, Woo, LindaVolume:
44
Language:
english
Journal:
International Journal of Hospitality Management
DOI:
10.1016/j.ijhm.2014.09.009
Date:
January, 2015
File:
PDF, 711 KB
english, 2015