[IEEE EM) - Macao, China (2010.12.7-2010.12.10)] 2010 IEEE International Conference on Industrial Engineering and Engineering Management - Analyzing service quality in Thai hotel industry: An application of the SERVQUAL model
Boon-itt, Sakun, Chomvong, VornsupaYear:
2010
Language:
english
DOI:
10.1109/ieem.2010.5674476
File:
PDF, 655 KB
english, 2010