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[IEEE 2010 7th International Conference on Service Systems and Service Management (ICSSSM 2010) - Tokyo, Japan (2010.06.28-2010.06.30)] 2010 7th International Conference on Service Systems and Service Management - Standardization and service innovations — A prosperous interplay
Blinn, Nadine, Nuttgens, Markus, Wakke, PaulYear:
2010
Language:
english
DOI:
10.1109/icsssm.2010.5530209
File:
PDF, 443 KB
english, 2010