The Influence of Online Reviews on Consumers' Attributions...

Journal of Travel & Tourism Marketing 2013 / 01 Vol. 30; Iss. 1-2

The Influence of Online Reviews on Consumers' Attributions of Service Quality and Control for Service Standards in Hotels

Browning, Victoria, So, Kevin Kam Fung, Sparks, Beverley
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Volume:
30
Language:
english
Journal:
Journal of Travel & Tourism Marketing
DOI:
10.1080/10548408.2013.750971
Date:
January, 2013
File:
PDF, 257 KB
english, 2013
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