An evaluation of SERVQUAL and patient loyalty in an...

Total Quality Management & Business Excellence 2010 / 08 Vol. 21; Iss. 8

An evaluation of SERVQUAL and patient loyalty in an emerging country context

Lonial, Subhash, Menezes, Dennis, Tarim, Mehves, Tatoglu, Ekrem, Zaim, Selim
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
21
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2010.487663
Date:
August, 2010
File:
PDF, 183 KB
english, 2010
Conversion to is in progress
Conversion to is failed