[IEEE EM) - Macao, China (2010.12.7-2010.12.10)] 2010 IEEE...

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[IEEE EM) - Macao, China (2010.12.7-2010.12.10)] 2010 IEEE International Conference on Industrial Engineering and Engineering Management - An exploration of service quality practices in the Chinese hotel industry — A comparison between CMHs and FMHs

Cui, Zheng, Yang, Haoxiong, Zhang, Suyuan
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Year:
2010
Language:
english
DOI:
10.1109/ieem.2010.5674484
File:
PDF, 504 KB
english, 2010
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