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[IEEE Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. - Chongquing, China (2005.06.13-2005.06.15)] Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. - A data mining approach to performance measurement in the banking industry
Kin-Nam Lau,, Chongyan Gao,Year:
2005
Language:
english
DOI:
10.1109/ICSSSM.2005.1500144
File:
PDF, 601 KB
english, 2005