Customer Orientation of Service Employees—Toward a...

Journal of Relationship Marketing 2003 / 01 Vol. 2; Iss. 1-2

Customer Orientation of Service Employees—Toward a Conceptual Framework of a Key Relationship Marketing Construct

Hennig-Thurau, Thorsten, Thurau, Claudia
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
2
Language:
english
Journal:
Journal of Relationship Marketing
DOI:
10.1300/J366v02n01_03
Date:
January, 2003
File:
PDF, 675 KB
english, 2003
Conversion to is in progress
Conversion to is failed