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[IEEE 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Philadelphia, PA, USA (2007.08.27-2007.08.29)] 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Shift Scheduling for Third Level IT Support: Challenges, Models and Case Study
Wasserkrug, S., Taub, S., Zeltyn, S., Gilat, D., Lipets, V., Feldman, Z., Mandelbaum, A.Year:
2007
Language:
english
DOI:
10.1109/soli.2007.4383946
File:
PDF, 1.76 MB
english, 2007