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[IEEE 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Philadelphia, PA, USA (2007.08.27-2007.08.29)] 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Total Customer Service Thinking: Application Research in Resource-based Industries ----Take Coal Enterprises as Example
Man-Zhi, Liu, Mei-Hua, Zhou, Wei-Kun, Yao, Jian, MengYear:
2007
Language:
english
DOI:
10.1109/soli.2007.4383945
File:
PDF, 1.15 MB
english, 2007