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The Convergence of Mirroring and Empathy: Communications Training in Business-to-Business Personal Selling Persuasion Efforts
Peterson, Robin T., Limbu, YamVolume:
16
Language:
english
Journal:
Journal of Business-to-Business Marketing
DOI:
10.1080/10517120802484551
Date:
August, 2009
File:
PDF, 186 KB
english, 2009