How Ritz-Carlton Applies "TQM"

The Cornell Hotel and Restaurant Administration Quarterly 1993 / 08 Vol. 34; Iss. 4

How Ritz-Carlton Applies "TQM"

Partlow, C. G.
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Volume:
34
Language:
english
Journal:
Cornell Hotel and Restaurant Administration Quarterly
DOI:
10.1177/001088049303400406
Date:
August, 1993
File:
PDF, 1.81 MB
english, 1993
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