The Influence of Service Quality on the Positioning of Five Star Hotels—The Case of the Lisbon Area
Carneiro, Maria João, Costa, CarlosVolume:
1
Language:
english
Journal:
Journal of Quality Assurance in Hospitality & Tourism
DOI:
10.1300/J162v01n04_01
Date:
December, 2000
File:
PDF, 185 KB
english, 2000