Customer experience management — A case study of an Indian...

Journal of Database Marketing & Customer Strategy Management 2006 / 4 Vol. 13; Iss. 3

Customer experience management — A case study of an Indian bank

Rahman, Zillur
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Volume:
13
Language:
english
Journal:
Journal of Database Marketing & Customer Strategy Management
DOI:
10.1057/palgrave.dbm.3240298
Date:
April, 2006
File:
PDF, 228 KB
english, 2006
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