[IEEE 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - Philadelphia, PA, USA (2007.08.27-2007.08.29)] 2007 IEEE International Conference on Service Operations and Logistics, and Informatics - A Top-Down Approach from Service Centers to Business Processes
Fisher, Amit, Fournier, Fabiana, Gilat, Dagan, Rackham, Guy, Razinkov, Natalia, Wasserkrug, SegevYear:
2007
Language:
english
DOI:
10.1109/soli.2007.4383937
File:
PDF, 3.23 MB
english, 2007