Implementing quality management in the banking services...

Total Quality Management 1996 / 08 Vol. 7; Iss. 4

Implementing quality management in the banking services sector

Cheng, Chun Hung, Madan, Manu S., Motwani, Jaideep
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Volume:
7
Language:
english
Journal:
Total Quality Management
DOI:
10.1080/09544129650034701
Date:
August, 1996
File:
PDF, 175 KB
english, 1996
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