Intervening With Conversation Analysis in Telephone...

Research on Language and Social Interaction 2014 / 07 Vol. 47; Iss. 3

Intervening With Conversation Analysis in Telephone Helpline Services: Strategies to Improve Effectiveness

Hepburn, Alexa, Wilkinson, Sue, Butler, Carly W.
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Volume:
47
Language:
english
Journal:
Research on Language and Social Interaction
DOI:
10.1080/08351813.2014.925661
Date:
July, 2014
File:
PDF, 165 KB
english, 2014
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