[IEEE 2011 13th Asia-Pacific Network Operations and Management Symposium (APNOMS) - Taipei, Taiwan (2011.09.21-2011.09.23)] 2011 13th Asia-Pacific Network Operations and Management Symposium - A normalize score for evaluating customer perceived quality
Wang, Yan-Yih, Liang, Kuan-Hsiung, Hsu, Chang-Ping, Hu, Hsiu-fangYear:
2011
Language:
english
DOI:
10.1109/apnoms.2011.6076996
File:
PDF, 706 KB
english, 2011