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[IEEE Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. - Chongquing, China (2005.06.13-2005.06.15)] Proceedings of ICSSSM '05. 2005 International Conference on Services Systems and Services Management, 2005. - Strategy for promoting service quality of B2C enterprise in e-business
Guanglin Tang,, Weidong Meng,, Ouyang Qi,Year:
2005
Language:
english
DOI:
10.1109/ICSSSM.2005.1499434
File:
PDF, 525 KB
english, 2005