Effects of Job Standardization and Job Satisfaction on...

Services Marketing Quarterly 2004 / 04 Vol. 25; Iss. 3

Effects of Job Standardization and Job Satisfaction on Service Quality

Karatepe, Osman M., Avci, Turgay, Arasli, Huseyin
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Volume:
25
Language:
english
Journal:
Services Marketing Quarterly
DOI:
10.1300/J396v25n03_01
Date:
April, 2004
File:
PDF, 651 KB
english, 2004
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