When Relationship Marketing Goes Wrong: Opportunism and Consumer Well-Being in Consumer-Bank Relationships
Elsharnouby, Tamer, Parsons, ElizabethVolume:
12
Language:
english
Journal:
Journal of Relationship Marketing
DOI:
10.1080/15332667.2013.794103
Date:
April, 2013
File:
PDF, 165 KB
english, 2013