Validating a Typology of the Customer from Hell

Journal of Hospitality & Leisure Marketing 1999 / 09 Vol. 6; Iss. 3

Validating a Typology of the Customer from Hell

Knutson, Bonnie J., Borchgrevink, Carl, Woods, Bob
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Volume:
6
Language:
english
Journal:
Journal of Hospitality & Leisure Marketing
DOI:
10.1300/j150v06n03_02
Date:
September, 1999
File:
PDF, 109 KB
english, 1999
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