An application of European Customer Satisfaction Index...

Journal of Business & Industrial Marketing 2015 / 02 Vol. 30; Iss. 1

An application of European Customer Satisfaction Index (ECSI) in business to business (B2B) context

Askariazad, Mohammad Hossein, Babakhani, Nazila
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Volume:
30
Language:
english
Journal:
Journal of Business & Industrial Marketing
DOI:
10.1108/JBIM-07-2011-0093
Date:
February, 2015
File:
PDF, 567 KB
english, 2015
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