Modelling Satisfaction with Automated Banking Channels

Modelling Satisfaction with Automated Banking Channels

Beynon, Malcolm, Goode, Mark M. H., Moutinho, Luiz A., Snee, Helena R.
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Volume:
26
Language:
english
Journal:
Services Marketing Quarterly
DOI:
10.1300/j396v26n04_05
Date:
June, 2005
File:
PDF, 667 KB
english, 2005
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