A systematic approach to reduce human and system-related errors causing customer dissatisfaction in a production environment
Pakdil, Fatma, Özkök, Onur, Dengiz, Berna, Kara, Imdat, Selvi, Nilay, Kargı, AlperVolume:
20
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783360802351728
Date:
January, 2009
File:
PDF, 334 KB
english, 2009