How do interactions of Kano model attributes affect...

How do interactions of Kano model attributes affect customer satisfaction? An analysis based on psychological foundations

Tontini, Gerson, Søilen, Klaus Solberg, Silveira, Amélia
How much do you like this book?
What’s the quality of the file?
Download the book for quality assessment
What’s the quality of the downloaded files?
Volume:
24
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2013.836790
Date:
December, 2013
File:
PDF, 371 KB
english, 2013
Conversion to is in progress
Conversion to is failed