[IEEE 2007 International Conference on Management Science and Engineering - Harbin, China (2007.08.20-2007.08.22)] 2007 International Conference on Management Science and Engineering - Service Innovation Mechanism Based on Customer-Employee Interaction
Lei-lei, Liu, Xue-guang, ChenYear:
2007
Language:
english
DOI:
10.1109/icmse.2007.4421984
File:
PDF, 3.41 MB
english, 2007