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Characterizing Value as an Experience: Implications for Service Researchers and Managers
Helkkula, A., Kelleher, C., Pihlstrom, M.Volume:
15
Language:
english
Journal:
Journal of Service Research
DOI:
10.1177/1094670511426897
Date:
February, 2012
File:
PDF, 285 KB
english, 2012