Preencounter Affective States of Business Travelers and Service Responses
Wang, Yi-Chieh, Beise-Zee, RianVolume:
22
Language:
english
Journal:
Journal of Hospitality Marketing & Management
DOI:
10.1080/19368623.2012.680243
Date:
August, 2013
File:
PDF, 170 KB
english, 2013