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Cutting Cost in Service Systems: Are You Running with Scissors?
Thenent, Nils E., Settanni, Ettore, Parry, Glenn, Goh, Yee Mey, Newnes, Linda B.Volume:
23
Language:
english
Journal:
Strategic Change
DOI:
10.1002/jsc.1981
Date:
August, 2014
File:
PDF, 119 KB
english, 2014