[IEEE 2010 IEEE International Conference on Services Computing (SCC) - Miami, FL, USA (2010.07.5-2010.07.10)] 2010 IEEE International Conference on Services Computing - Aligning IT Service Levels and Business Performance: A Case Study
Barroero, Thiago, Motta, Gianmario, Pignatelli, Giovanni, Bochicchio, Mario, Longo, Antonella, Raffone, AlessandraYear:
2010
Language:
english
DOI:
10.1109/scc.2010.88
File:
PDF, 611 KB
english, 2010