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[IEEE 2011 International Conference on Computer Science and Service System (CSSS) - Nanjing, China (2011.06.27-2011.06.29)] 2011 International Conference on Computer Science and Service System (CSSS) - Examining the effect of service experiences on the attitude towards and intention on using self-service technology
Lishan Xie,, Wenguo Shen,, Yanmei Zheng,Year:
2011
Language:
english
DOI:
10.1109/csss.2011.5975034
File:
PDF, 259 KB
english, 2011