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Converging Services Marketing and Tourism Approaches in Satisfaction and Service Quality Research
Frochot, Isabelle, Gyimóthy, SzilviaVolume:
2
Language:
english
Journal:
Journal of Quality Assurance in Hospitality & Tourism
DOI:
10.1300/J162v02n01_03
Date:
January, 2001
File:
PDF, 103 KB
english, 2001