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Quality Quandaries: Cost and Quality in Postal Service
Kemper, Benjamin P. H., Koning, Saskia, Luijben, Thom C. W., Does, Ronald J. M. M.Volume:
23
Language:
english
Journal:
Quality Engineering
DOI:
10.1080/08982112.2011.575754
Date:
July, 2011
File:
PDF, 814 KB
english, 2011