The Customer Experience Framework as Baseline for Strategy...

Procedia - Social and Behavioral Sciences 2014 / 08 Vol. 148

The Customer Experience Framework as Baseline for Strategy and Implementation in Services Marketing

Nasution, Reza Ashari, Sembada, Agung Yoga, Miliani, Lani, Resti, Novia Dwi, Prawono, Desi Ambar
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Volume:
148
Language:
english
Journal:
Procedia - Social and Behavioral Sciences
DOI:
10.1016/j.sbspro.2014.07.041
Date:
August, 2014
File:
PDF, 501 KB
english, 2014
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