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Elements of the model for customer satisfaction: Serbian economy research
Cockalo, Dragan, Djordjevic, Dejan, Sajfert, ZvonkoVolume:
22
Language:
english
Journal:
Total Quality Management & Business Excellence
DOI:
10.1080/14783363.2011.597583
Date:
August, 2011
File:
PDF, 724 KB
english, 2011