[IEEE 2007 Winter Simulation Conference - Washington, DC,...

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[IEEE 2007 Winter Simulation Conference - Washington, DC, USA (2007.12.9-2007.12.12)] 2007 Winter Simulation Conference - Using simulation to predict market behavior for outbound call centers

de Freitas Filho, Paulo J., da Cruz, Geovani Ferreira, Seara, Rui, Steinmann, Guilherme
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Year:
2007
Language:
english
DOI:
10.1109/wsc.2007.4419861
File:
PDF, 89 KB
english, 2007
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