![](/img/cover-not-exists.png)
E-service quality: an internal, multichannel and pure service perspective
Barrutia, José M., Charterina, Jon, Gilsanz, AinhizeVolume:
29
Language:
english
Journal:
The Service Industries Journal
DOI:
10.1080/02642060902793508
Date:
December, 2009
File:
PDF, 224 KB
english, 2009